At Calvy AI ("we", "us", "our"), we take your privacy seriously. This policy explains how we collect, use, and protect your information when you use our platform or join our waitlist.
Information We Collect
When you join our waitlist, we collect the following information:
- Name and email address
- Phone number (if provided)
- Ecommerce platform and revenue range
- Usage data and analytics when you use our platform
How We Use Your Data
We use your information to:
- Notify you when Calvy launches and provide early access
- Send product updates, announcements, and relevant communications
- Improve our product based on feedback and usage patterns
- Provide customer support
Call Recordings & Transcripts
When Calvy makes or receives calls on behalf of your store, those calls may be recorded and transcribed for quality assurance and analytics. All call data is stored securely and only accessible by you and Calvy's systems. We never share call recordings with third parties.
Data Sharing
We do not sell, trade, or rent your personal information to any third parties. We may share anonymised, aggregated data for research or benchmarking purposes, but never in a way that identifies you or your customers.
Data Security
We implement industry-standard encryption and security protocols to protect your data at rest and in transit. All data is stored in SOC 2-compliant infrastructure.
Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at [email protected].
Cookies
We use essential cookies to operate our website and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality.
Changes to This Policy
We may update this policy from time to time. We will notify registered users of any significant changes via email. Continued use of Calvy after changes constitutes acceptance of the new policy.
Contact Us
Questions about your privacy? Email us at [email protected]